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Terms & Conditions

Last Updated: 8 March 2025

These Terms and Conditions (“Terms”) govern your use of the online therapy services (“Services”) provided by Rich Clark, a contractor of Inner Light Of Ourselves Limited, a registered UK business offering hypnotherapy, psychotherapy, and CBT therapy (“We”, “Us”, “Our”). By accessing or using Our Services, you (“Client”, “You”, “Your”) agree to be bound by these Terms. If you do not agree with these Terms, please do not use Our Services.

Our Services

We offer professional online therapy services, including but not limited to hypnotherapy, psychotherapy, and Cognitive Behavioral Therapy (CBT). These services are provided remotely, via secure video calls, phone calls, or chat platforms.

Client Eligibility

To use Our Services, you must be at least 18 years of age and reside in a country where We can legally provide therapy. If you are under 18, a parent or legal guardian must provide consent before you can access Our Services.

Confidentiality and Data Protection

We take your privacy seriously. All personal information you provide to Us will be handled in accordance with applicable UK data protection laws, including the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

  • Personal Information: We collect and process personal information such as your name, contact details, medical history, and other information necessary for the provision of therapy.
  • Confidentiality: All sessions, including conversations, notes, and recordings, are confidential. We will not disclose any information to third parties without your express consent, except where required by law (e.g., if there is a risk of harm to yourself or others).
  • Data Storage: Your personal information will be securely stored and protected using industry-standard encryption. We will not retain your data longer than necessary to provide therapy services or as required by law.
  • Right to Access and Correct Information: You have the right to access, rectify, and request deletion of your personal data. Please contact Us directly to exercise these rights.

Booking and Cancellation

  • Booking: To schedule a therapy session, you must book an appointment via our online booking system or directly with Us. Upon booking, you will receive a confirmation email or text message.
  • Cancellation and Rescheduling: You may cancel or reschedule your session with at least 12 hours’ notice. Cancellations or changes made within less than 3 hours’ unless for emergency reasons such as being involved in an accident, hospital admission, or a recent bereavement notice may incur a cancellation fee.
  • No-show: If you miss a scheduled session without prior notice, you will be charged the full session fee.

Fees and Payments

  • Fees: The cost of each therapy session is outlined on Our website or provided to you during your initial consultation. Fees are payable in advance via secure online payment methods.
  • Refunds: We do not offer refunds for services rendered. If you are unable to attend a scheduled session, please inform Us at least 12 hours in advance for rescheduling or a potential refund at Our discretion.

Professional Conduct and Responsibilities

  • Therapist Qualifications: Our therapist Rich Clark is a fully qualified and registered professional in their respective fields of Hypnotherapy, Psychotherapy, and CBT. We adhere to the ethical standards set by our respective regulatory bodies.
  • Client Responsibility: You are responsible for attending your sessions and providing accurate and complete information regarding your health and wellbeing. You acknowledge that therapy is a collaborative process and that your participation is key to achieving progress.

Limitation of Liability

We aim to provide the highest standard of care. However, the therapy provided via Our Services is not a substitute for medical advice, diagnosis, or treatment. We do not accept liability for any physical, emotional, or psychological issues that arise during or after therapy. You acknowledge that you are using Our Services at your own risk.

Termination of Services

We reserve the right to terminate or suspend your access to Our Services if:

  • You breach these Terms.
  • You engage in any inappropriate or harmful behavior.
  • You fail to attend sessions without prior notice multiple times.
  • We determine that therapy is no longer appropriate for your needs.

Amendments to the Terms

We reserve the right to update or amend these Terms at any time. Any changes will be posted on Our website, and the updated Terms will become effective immediately. It is your responsibility to review these Terms regularly.

Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms will be resolved through negotiation or, if necessary, through UK courts.

Contact Information

If you have any questions or concerns about these Terms or Our Services, please contact Us at:

Psychotherapy

Psychotherapy (talk therapy): Is a broad ideology for treating your mental health issues via conversations with myself as a professional therapist. This in turn helps you understand your feelings, behaviours, relationships and life hurdles to overcome.As the therapist in person but mainly online creates a safe confidential space where you talk about the following: 

  • Past experiences and how or why they affect your present behaviours. 
  • Develop with guidance from myself the practitioner on how to cope with difficult scenarios. 
  • Learn insightful knowledge of your thinking and behaviour patterns. 
  • How to break through your trauma and emotional difficulties. 
  • Why and how to improve your relationships and communication skills.
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therapeutic methods

Hypnotherapy
A practitioner guides the client to reframe their subconscious mind from being triggered into a focused, relaxed state to address deep down behavior issues, emotions, fears and phobias or repressed memories. 

Life Coaching
A talk therapy that focuses on achieving personal/professional goals via guidance by the coach. Who uses questioning techniques and accountability frameworks.

Meditation Methods
An ancient vedic technique which guides the client to a focused attention practice to help their attention via visualisation .

Breathwork/Pranayama
Originates from the Ancient Vedic tradition with breathing controlled exercises. These breathing techniques such as alternate nostril breathing, box breathing, and deep diaphragmatic breathing relieve stress, anxiety and much more.

NLP (Neuro-Linguistic Programming)
A skill from Hypnotherapy that focuses on the connection between language, learned behavior, and neurological processes. These techniques included anchoring, reframing, and modeling.

Timeline Therapy
A practitioner challenges emotional issues by visualising their clients personal timeline. The client is guided through their memories to resolve past trauma that affects current behaviour.

Regression
A practitioner guides clients via the Hypnosis state to recollect past memories/experiences to address their current issues that they are triggered or affected by.  . 

RTT (Rapid Transformational Therapy)
Combines hypnosis techniques such as NLP and psychotherapy to identify and reframe the root cause of psychological issues

Past Life Regression
A practitioner uses this hypnosis technique which originates from Ancient Vedic culture to explore supposed memories of previous lives, incarnations and see the links to the client’s current life.. 

Future Vision Coaching
A practitioner uses multiple hypnosis techniques to allow the client in that state to see a detailed vision of their desired future and the path to achieve this with advice and an action plan.

Future Life Progression
A practitioner would use this hypnosis technique exploring potential future scenarios. This helps clients with their decision-making and motivation to fulfil goals and the right path. .

CBT (Cognitive Behavioral Therapy)
A practitioner uses this Hypnosis technique that identifies and focuses on changing negative or unhelpful thought patterns and behaviours.  This helps create a new path for a client less triggered and affected by emotions, language and situations.   

Imaginal Exposure Therapy
A Hypnotherapy and visualisation technique that slowly exposes clients to feared situations through imagination. Used for anxiety/trauma and fear and phobias..

Covert Sensitisation
A practitioner uses this Hypnotherapy technique that pairs unwanted behaviors with unpleasant imagined consequences. Used for addiction and habit breaking.

ERP (Exposure and Response Prevention)
A practitioner uses this Hypnotherapy/CBT technique that slowly exposes clients to anxiety triggers while preventing typical avoidance responses. Primary treatment for OCD.

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Cognitive Behavioural Therapy

Cognitive Behavioural Therapy (CBT) is a branch off Hypnotherapy that identifies and focuses on changing your negative or unhelpful thought patterns and behaviours.  The idea is that thoughts, feelings and our current behaviours are interrelated. The CBT therapy helps  

  • Detect negative or distorted thinking patterns that cause you distress when triggered. 
  • Develop solving skills for your problems that come up in difficult situations
  • You learn coping strategies for practical use
  • You create achievable goals with work towards them 

 

CBT is effective for conditions you suffer or feel debilitated with like anxiety, depression, PTSD, fears and phobias as it creates tools and strategies that you will use between sessions and after therapy sessions.  

It has a more structured focus on goal setting and achievement than talk therapy alone such as life coaching etc. 

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Hypnotherapy

Hypnosis: I guide you into a relaxed safe space online into a mind trance state which allows suggestibility and to become more receptive to suggestions implanted within your subconscious mind.

The subconscious is 5% of the mind but controls 95% of the conscious mind. 

This in turn via the Hypnosis sessions alters your mind to the outcome of actions outside of the trance state, by reframing or reprogramming the triggers of clients with issues such as Anxiety, Motivation, Depression, Negative Thought patterns, Relationships etc. 

During my Hypnosis sessions I guide you into a trance-like state while you are always still maintaining full awareness. You always will remain in control and cannot be made to do things against your will.  

In this state you become open and aware of your thoughts, memories, regressions which then I help with guidance get reframed or reprogrammed so now you are now not triggered by issues while out of trance state in your day to day lives.

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